I got an email from them right away that the whole order number bdu50207835876457 is cancelled and that the refund should be seen within 23 days. Question about the book depository and their refunds hi guys, i placed an order from the book depostiory a few weeks ago, which dispatched on the 1010, and it still hasnt arrived. Book depository previously the book depository is a uk based online book seller with a large catalogue offered with free shipping to over 160 countries. Also, theres no tracking information so i couldnt even know if it has entered the country. You will be refunded the price of the items within 14 days once they received it. When the parcel was not showing up after the stated delivery date, enquiries started, but nothing helpful was forthcoming. Discover book depositorys huge selection of cancel books online. Find a the book depository voucher code and make some great savings on classic titles, modern thrillers, autobiographies and childrens b. When the parcel was not showing up much after the stated delivery date, i started enquiring, but nothing helpful was forthcoming. Instant refunds are either issued to your credit card or as an gift card balance. Orders that are exchanged, cancelled or refunded will not qualify for the promotion. Ive noticed that one of the books i ordered is cdbook so i messaged the book depository to change this book to the hardback one or to cancel the purchase. They cancelled my order without even bothering to contact me before doing so.
Approved refunds are credited to the original payment source within three to five days. Interesting response to bookdepository refund issue historical. While were unable to respond directly to your feedback. When i emailed customer service, they were polite, but i was told, i am afraid your order failed our routine payment security checks. I have had only good experience with book depository so far.
Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. My bank confirmed that there is no refund or credit made on my bank account thus i am now submitting this complains for multiple emails that i sent but no resolution. I am still thinking that book depository must pay refund book and returning cost from usa to england. Jan 30, 2019 discover book depository s huge selection of cancel books online. Find a the book depository voucher code and make some great savings on classic titles, modern. As much as i prefer ordering books online for the price and convenience, the waiting time does bother me. However, now and then a problem occurs and you realize how shabby this whole business project is. But they dont, they are just repeating the same stuff every single time. Jan 14, 2010 welcome to book depository, the worlds leading specialist online bookstore. The book is now listed on book depository twice once at. If you are buying books online and looking for great price and free shipping worldwide, book depository is one of the best options. I then received a message from the book depository claiming there was an issue with my paypal payment. Grab the best book depository coupon by cuponation malaysia. On the 4th march i received an email and was told the order was cancelled, could not supply and would refund the money to my amex.
Book depository book haul find out what treasures this youtuber found and she loves most about the online shop. The book depository seem to have no record of this payment, even though i have contacted my bank and got an authorisation number. The 312p book cancelled by book depository on jan 9th took 25 days from date of order from mcklein. There are several and its impossible to know which one.
Discover book depository s huge selection of cancel books online. The book depository is a ukbased enterprise with worldwide ambitions. I use this site regularly, ordering about 10 parcels a year. Amazon has eaten our beloved book depository chally. Welcome to book depository, the worlds leading specialist online bookstore. This line has been cancelled and we have refunded your card. Official book collectors thread page 115 ferrarichat. We would like to show you a description here but the site wont allow us. Jan 06, 2018 it has always worked in the past, with any other provider. It aims to deliver books to the customer cheapish and fast. Amazon may determine that a refund can be issued without requiring a return. Hello dear buyer we shipped your order from china, it takes about 20 days to deliver i have cancelled and refunded the amount of your order to you.
Sep 29, 2008 i was not refunded and upon emailing them, they said that i wasnt charged as my order was cancelled. No notice was ever sent that this had happened, and particularly not why. The book depository advice moneysavingexpert forum. Apr 04, 2009 as i was waiting for 5 days to my new book arrive, i got an email from kieron smith at the book depository with the following i am terribly sorry to inform you that on this occasion we have been unable to fulfil part of your order. Oct 03, 2014 the book depository is owned by amazon books for those of you who are unaware of this. I had originally preordered at book depository but they cancelled the order after 3 days and refunded my money for some reason 0 flag. If you love reading but dont have much of a budget for reading materials why not head to the bargain shop section of the book depository website. To inspire people that work can and should be so much better than it is today. Its been taking longer and longer for shipments to be dispatched, which doesnt coincide with the estimated delivery times listed on book depository. Check out latest book depository deals and promos at.
Finally on 1 december i received a refund on my credit card. Enjoy book depository products at affordable rates by choosing unique promo codes from collect offers. My personal experience of the book depository is that it has the lousiest cutomer service i have received in a long time. Shipping can sometimes takes awhile but its worth it especially getting books that are limited edition or uk editions which i cannot get. We pride ourselves on our fastworldwide delivery and multilingual customer service.
Refunds issued to card issuers will require an additional 35 business days processing time by those institutions. When i checked my bank and paypal account the money has been paid to book depository and no refund has been received in either account. It is a week now, you have taken my money, and have not even given me a new timeframe when i can expect my books. I have checked my statement and it said that i was charged when i placed the order.
Still now bda80993761266545 has nat came up in my order history. The book aims to boost the global workplace revolution. I had originally preordered at book depository but they cancelled the order after 3 days and refunded my money for some reason. You can cancel your order within 30 days of receiving it by completing book depositorys online cancellation form.
I have ordered mine and got an email from them the next day that my order was cancelled and refunded without any explanation. I cancelled the order before the books were even shipped and asked for the refund. My order had been cancelled and refunded but id never been notified of this via email. Ive noticed that one of the books i ordered is cd book so i messaged the book depository to change this book to the hardback one or to cancel the purchase. It makes no apology for missing in the post orders, orders which never appear in its tracking system, and i am fed up with them. I have ordered many times now through book depository and if there is a mistake or if i have question they respond and are very helpful. The book depository book not received and credit refund. Confronted with the ongoing and currently unexplained delays in shipping of the new book 911 unmasked on amazon worldwide, raskolnikov allegedly spotted a copy that was available for purchase used through amazon uk.
Doing so i noticed that the book that i had just gotten an email on being shipped now showed a canceled and refunding in the status instead. Ordering books for overseas delivery has always worked in the past. There are many different online retailers that offer wide selections of books, including well known retailer amazon and others like the book depository. To conclude my experience, i also received the 312p book today from mcklein. Book depository is the worlds most international online bookstore offering over 18 million books with free delivery worldwide. Also, it doesnt seem that the book depository has a system in place to follow the incident by numbers. Wrong delivery from the book depository boardgamegeek.
With 85% of employees disengaged, 23% feeling burned out and 37% that their job makes no useful contribution to society, work as we know it today is not working. Unfortunately, i have decided that this will be last and final purchase from book depository. I ordered an expansion for descent 2nd edition from book depository and 10 days later they apologize and refund me. Snag latest popular items for up to 53% off with this book depository coupon code details. The company was founded in 2004 by andrew crawford and current chief operating officer stuart felton. Book depositorywow enjoy 10% cashback via shopback.
The book depository is the uks largest online bookseller with millions of titles available for dispatch within 48 hours. I was not refunded and upon emailing them, they said that i wasnt charged as my order was cancelled. With millions of factual and fictional books to suit all. Check out what 7,999 people have written so far, and share your own experience. As i was waiting for 5 days to my new book arrive, i got an email from kieron smith at the book depository with the following i am terribly sorry to inform you that on this occasion we have been unable to fulfil part of your order. I find this rather problematic when it comes to preorders that i want to read before all the spoilers emerge. I think this is the last time i order with the book. Also, i was told that my bank will be refunded for the other book i ordered cancelled and the customer service keeps on sending me reference numbers.
Refund not received closed myaitazin aung filed this complaint against book depository on jan 28, 2017. I use to love book depository, but one bad experience with a company can really make you change your mind. I checked my order history and knew there was bda01004761169689 cancelled. It is also listed by book depository on the amazon site under sellers offering used and new at. Dec 15, 2015 if you are buying books online and looking for great price and free shipping worldwide, book depository is one of the best options. The book depository is owned by amazon books for those of you who are unaware of this. Cancel an accidental book order within fourteen days. However when heshe attempted to order the book the order was allegedly cancelled by the seller, without explanation. The book depository doesnt suck that much incorporated. Voice your opinion today and hear what 7999 customers have already said. Question about the book depository and their refunds. Once youve cancelled the order, you must send the parcel back to book depository within 14 days.
Whatever your interest or passion, youll find something interesting in our bookshop full of delights. Hurry to enjoy amazing 75% off savings by using these book depository voucher and promotions this month. So, the order from book depository took 15 days from the date of order. When i had received no confirmation that my book had been dispatched, i checked online.
Probably even with the book depository, but not this time. Orders being cancelled ordered two books a couple of hours ago from, paying through paypal and within 20 minutes of getting an order confirmation i got an email from paypal informing me of a refund for the order. Were proud to offer millions of titles, all at incredible prices with worldwide delivery to over 100 countries. Shipping can sometimes takes awhile but its worth it especially getting books that are limited edition or uk editions which i cannot get in the united states without spending a lot of money. I wrote book depository on 21 december where they replied that i could check at the local post office. N o small number of jaws hit the floor following the announcement that amazon was taking over the book depository. Cancel your book depository order we use cookies to give you the best possible experience. Due to security reasons they are unable to disclose, the order was cancelled.
They are either expired or are not currently valid. I gave my order number and also the incident number every single time, thinking they would look at the history. Once book depository gets it, youll be refunded the price of the items within 14 days. Today i received an official email stating that my order has been cancelled and i will receive a refund. But that is true that something was going on around the amon din expansion pack. With millions of factual and fictional books to suit all ages and requirements, buy online and you will also receive free delivery worldwide. I have placed an order just now and i was wondering if that can be cancelled and if a full amount will be refunded. Youll still need to return your items within 30 days.
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